Customer Reviews

Here are some comments and reviews we have received from our customers...

'It's a beautiful ring. It was delivered in good time, exactly as promised. It was a lot to spend, but it was worth it. Thank you very much.'

-Tom, Berkhamsted, UK (for Whitby Jet 18ct gold split shank ring, 641GR)

'As a customer from overseas, I think Aurora Jet give me a very trust worthy buying experience. The Jet pendants are gorgeous, and the specimens are beautiful. Their Jet stones are real, and in good quality. The specimens show all features of real Jet stone. If you want to buy a real whitby Jet jewelry, Aurora Jet is the place to go.'

- Ichieng, Taipei, Taiwan (for Whitby Jet drop pendants and Whitby Jet specimens)

'I ordered a lovely jet and silver cross as a Christening gift from Aurora - they changed the chain size for me and were really helpful in making sure it got to me speedily. A great service and lovely jewellery.'

- Margaret, Huddersfield, UK (for small Whitby Jet Celtic cross pendant necklace, 512P)

'I ordered earrings for a present from Aurora Jet and wanted a necklace to match. Unfortunately they didn’t do a matching set, but the craftsman at Aurora made me one and it is beautiful.'

- Jane, Alfreton, UK (for Whitby Jet spiral pendant and Whitby Jet spiral stud earrings, 212E)

'I’ve attached a photo of me wearing the pendant you sent me. It’s lovely. Thank you'

- Diane, Falmouth, UK (for Whitby Jet dragonfly pendant, 040CP)
 'You have a very nice business, website, products and you. Continued best of luck to you! Thank you for polishing the pendant. I'm sure she will be over the Moon, well not completely until I also take her to Iceland for the Auroras. I'll be back for sure as I am most impressed with your product line. Do take care and keep smiling!'

- Larry, Hoodsport, USA (for Large Whitby Jet Marquise Locket, 023JL)

'I have received my order today, thank you.  It looks lovely.'

- Dianne, Preston, UK (for Whitby Jet two stone flow pendant, 541P)

'Massive thank you. I collected the piece  Saturday morning and I love it. Will make a fab birthday present. Thanks for quality service.'

- Ian, Hull, UK (for Whitby Jet and 9ct gold carved heart pendant, 006GP)

'Arrived safe and sound thank you they are for my granddaughter for Christmas I always promised her some earrings they are beautiful.'

- David, Redcar, UK (for small round Whitby Jet frill and bead stud earrings 029CS)

'You may recall I called you recently from Saudi Arabia to order a pair of earrings for my wife to celebrate our 27th Wedding Anniversary? Firstly, she absolutely loved the items, thank you very much, and as a result I am trying to order a pendant that she also likes.'

'I’ve placed the order and mentioned a 22” chain in the notes as you requested. Thanks once again for your amazing jewellery and for all your assistance thus far.'
'It’s now arrived and in the safe hands of my wife! Again, she loves it and is really pleased, and if she’s pleased I am also!!! Thanks for your amazing support.'
- Mark, Caerphilly, UK (for large Whitby Jet heart pendant, 492P and Whitby Jet heart drop earrings, 216E)
'The jewelry is exquisite! Both the brooch and earrings are gorgeous. Thank you, thank you!  I truly love your work.' 
- Linda, Austin, Texas, USA (for medium Whitby Jet round rope edge stud earrings, 139E and Dainty Whitby Jet Celtic Knot Brooch, 025B)
'Parcel has arrived. It’s lovely and the perfect gift for my sister who’s my bridesmaid next Saturday. Thanks again.'
- Susan, Aberdeenshire, Scotland (for large Whitby Jet locket pendant, 030JL)


'Well, the bangle was a huge success, Frances loves it! Many thanks for all your help.'
- Noel, Fife, Scotland (for a custom made sterling silver, six stone Whitby Jet and Derbyshire Blue John bangle with engraving)


'Just to let you know (in these strange times) my package arrived safe and sound, and to thank you for your excellent service.  Seasons greetings.'

- Steve, Chelmsford, UK (for Whitby Jet silver framed heart pendant, 215P)

'Thank you for your prompt attention, order arrived today, it is as stunning as it looked on your website and I am sure my lovely lady’s eyes will light up on Christmas morning.' 

- Anthony, Blackpool, UK (for Cognac amber teardrop silver bangle, 041AMB)

'Thank you for the lovely jet earrings, which arrived today. They are exactly what I wanted.'

- Anne, Durham, UK (for Whitby Jet round stud earrings, 071E)

 'Just wanted to say thank you for the mall delivery of my last two gifts purchased from you. (Earings and bracelet). They are lovely, so nice iv'e purchased a necklace for my Daughters 40th birthday.'

 - Glenn, Harlow, UK (for Large round Whitby Jet stud earrings, 211E, and Contemporary Whitby Jet circular stone bangle, 045CBR) 

The earrings and necklace arrived safely this morning, they are stunning, I am sure our daughter will love them.  Thank you so much.'

 - Ellen, Peterborough, UK (for custom Whitby Jet sunflower pendant and earrings set)

'Thank you so much, the lovely earrings arrived safely today. Kindest regards.'

- Lyn, Clanfield, UK (for Traditional Whitby Jet Celtic Drop Earrings, 464E, and Large Round Stone Celtic Earrings, 068CE)

'The pendant I ordered has just arrived and I just wanted to let you know, as it was originally my second choice, how pleased I am with it.  In fact I might prefer it to the round one!  It's really beautiful and I'll enjoy wearing it very much. I've never been to Whitby but it's on my list of places to visit.  My son tells me it's very interesting with lots to see there.  Thanks once again for your help.'

- Kathryn, Harpenden, UK (for Whitby Jet Oval Pendant, 437P)

'Which way round is the pendant meant to be worn, heart forward or filigree forward? Cracking piece whichever way. Thanks, John.'

- John, Norwich, UK (for large Whitby Jet filigree heart pendant, 461P)

'Thank you for the beautiful earrings. I’m sure my daughters will love them.'

- Hazel, Shipley, UK (for small Celtic Whitby Jet Earrings 462E and Marquise Whitby Jet stud earrings 004ST)

'Many thanks for sending my new earrings which arrived safely this morning. Just as described, well packed and promptly dispatched. I love them! I am delighted that you were able to have a pair specially made to replace mine. Your customer service is excellent, matched by the beautiful jewellery you sell. Thank you again, stay safe and I will definitely be purchasing from you again in the future.'

- Chris, Maidstone, UK (for custom made Whitby Jet triangular stud earrings)

'Received the order today and delighted with the purchase. Thank you.'

- Al, Queensland, Australia (for Whitby Jet and 9ct gold square pendant 006NG)

'I have just received my ring and I'm thrilled with it. Thank you very much.'

- Gill, Norwich, UK (for Whitby Jet Raindrops ring 011JR)

'I have received my order of a turquoise oval pendant and Kingsman turquoise oval stud earrings. They are for my birthday next week. They are absolutely perfect - thank you. I look forward to purchasing jewellery from you again.'

- Alison, Chesterfield, UK (for Kingman turquoise oval stud earrings 032TU and turquoise oval cabochon pendant 075TU)

'I just thought I'd let you know, the order below was a big hit as a gift. Thank you so much.'

- Colleen, Stafford, UK (for Whitby Jet Celtic pendant and earrings set, 275S)

'My order arrived safely last Saturday, thank you.The brooch is a 70th birthday gift for my eldest sister, an ex-resident of Whitby, I'm sure she'll love it. Kind regards.'

- Patrick, Grimsby, UK (for Whitby Jet four stone dragonfly brooch, 037B)

'The lovely Whitby Jet cufflinks recently purchased from you are now on their way to Israel as a birthday gift for a dear friend. We wanted to send something special from Yorkshire created by craftsmen and they certainly fit the bill. Thank you'

- Andrea, York, UK (for Whitby Jet classic ingot cufflinks, 190C)

'I have received my earrings and I am very pleased with them. Thank you.'

- Marion, Ipswich, UK (for Whitby Jet round stud earrings 071E)

'I just wanted to let you know that the necklace arrived safe and it is absolutely stunning. It is a birthday gift for my mother who has fallen in love with Whitby (so the perfect gift for her). I love it so much I may order one for myself!'

- Sarah, Cornwall, UK (for Whitby Jet Celtic Heart Pendant 445P)

'The earrings have arrived at 1130hrs. Thank you for an excellent service.'

-Lesley, Wigan, UK (for 057E, Whitby Jet Round Stud Earrings)

'The earrings have just arrived and they look fantastic. We have no idea which is the original one. She says they are even better than she remembers as she hasn't worn them for at least a couple of years. Thank you so much for your wonderful service and such a reasonable price'

- David, Wakefield, UK (for the replacement of a lost earring)

'I have just received this order and it is absolutely fabulous...thank you so much for the time and care you have put into this.'

- Sharon, Durham, UK (for 004TJ, Whitby Jet and Turquoise Celtic Bracelet)

'Thank you for the very quick delivery of the tie bar I ordered. I am very pleased with it and the information on Whitby Jet makes it perfect for someone who is not from our area.'

- Julie, Hull, UK (for 010TS, Whitby Jet Tie Slide)

'Just a note to say that our Jet and Pendant arrived safely today. They are beautiful and thanks for the Label and the advice on how to care for my Pendant.'

- Michele, Sale, UK (for 023P Whitby Jet Teardrop pendant and 021J Whitby Jet polished specimen)

'very pleased to let you know the pendant arrived on is a perfect match for the earrings.....Thank you for such prompt service.'

- Dorothy, New South Wales, Australia (for 036JD, Long Whitby Jet Drop Pendant)

'I would like to thank you for your beautiful jewellery I ordered the other day and for the excellent service you delivered. Great Job!'

- Anna, London (for 402P, Large Oval Whitby Jet Rope and Bead Pendant and 031CS, Medium Oval Rope Edge Whitby Jet Stud Earrings)

 'I am really delighted with my Whitbyjet pendant. I bought earings from you some time ago and will now be able to wear the set together. One very satisfied customer.'

- Jennifer, Gloucestershire (for 276P, Celtic Oval Stone Whitby Jet Pendant)

'Many thanks, cufflinks have arrived! I am delighted with them and thank you for your excellent customer service.  I will definitely recommend you to my friends.'

- Julie, Leeds (for 144C, Whitby Jet Oval Cufflinks)

'Just to let you know that the ring arrived on Friday.  It is a perfect fit and I'm really pleased with it!  The design and finish are beautiful.'

- Louise, York (for 022JR, Whitby Jet Flower Ring)

'Just received my jet bracelet, really beautiful. Thank You'

- Glenys, York (for Whitby jet heavy oval bracelet 001ABB)

'Many thanks for the bangle which I received today. It is lovely and compliments the Whitby jet ring, Whitby jet earrings and Whitby jet pendant which I have had bought for me in the past. ( the only jewellery I wear is Whitby jet!) I am very pleased with my bangle and would not hesitate to use your business again. Keep up the good work - you have made one person happy. Thank you to you and your staff'

- Doreen, Kent (for Celtic Whitby jet bangle 019CBR)

 'Just to let you know that the baton pendant on the gold chain has just arrived safely. It matches the earrings my wife has had for many years and she is thrilled. Thank you so much'

 - Peter, Dukinfield (for 9ct gold Whitby jet drop pendant)

'My wife and I are delighted with your service and with the excellent quality of the product.     It has been a pleasure to revisit your shop and to remind ourselves of this singular Whitby delight. Your jewelry photographs are crisp, clear and unambiguous, leaving no doubt to their beauty, the packaging is safe, and the gift box presentation is most appealing. We will certainly shop with you again, should we find another occasion (excuse) to do so.'

- Jonathan, Ontario, Canada (for Whitby Jet freeform pendant 054R and Celtic Whitby Jet Pendant 051CP)

'Good morning just received jet heart necklace. Thank you it's beautiful will be looking for earrings to match. Kind regards'

- Sandra, Driffield, UK (winner of January 2017 Facebook competition)

'Thanks again, and all of the items I have received so far have been lovely so will no doubt be ordering more from you in future.'

- Carolyne, London, UK (for Whitby Jet round Celtic earrings 301E, Celtic Whitby Jet earrings 061CE, Whitby Jet teardrop earrings 062CE, Whitby Jet drop earrings 305E)

' Thank you for your excellent customer service'

- Martin, Reading, UK (for Whitby Jet penguin pendant 148P and Whitby Jet dragonfly brooch 022B)

 'Thankyou for the prompt delivery of my order. In February I bought a pair of gold earstuds  and wanted a matching pendant... your teardrop pendant matches perfectly.Thanks again'

- John, Bristol, UK (for Whitby Jet and 9ct gold teardrop pendant 010NG)   

'Order was delivered today. Thank you for an excellent service'

- Michael, Leominster, UK (for 9ct gold and Whitby Jet cabochon pendant 009NG)

'my earrings have just them. Regards'

- Dorothy, Glenfield, Australia (for long Whitby Jet drop earrings 004JD)

"I was so impressed with the excellent customer service I received from Aurora Jet! I received prompt email confirmations of my order along with shipping information, and received my order the very next day! I will definitely return to Aurora Jet for all of my future jet jewellery needs! Thanks again for a quick and painless shopping experience!  The jewellery is beautiful and arrived in a very elegant case.  I'm extremely satisfied with this company's excellent customer service!  Top notch!"

  - Carmen, holidaying in Saltburn, UK (for Whitby Jet rope edge oval pendant 048P)

'I have just taken delivery of the beautiful wishbone bracelet. I just love it, thank you, I'm sure my Goddaughter will love it too. I can't wait to give it to her on her special birthday. Many thanks for all your help.'

- Rachel, Goole, UK (for Whitby Jet wishbone bracelet 017CBR)

 'The pendant was received safely on Wed 19th & I am delighted with it.Thank you for the prompt service.'

 - Rosemary, Nairn, Scotland (for Round Whitby jet pendant 080CP)
'The pendants arrived today and I'm really pleased with them so thank you very much. They are both presents and I chose your business because you are actually in Whitby and I thought your website was really good, informative and good photos of the jewellery.'

- David, Billingham, UK (for Whitby jet rope edge oval pendant 048P and Whitby jet short solid ingot pendant 190P)

 'Bracelet arrived today. It is beautiful, very delicate which I love.'

- Patrica, Hull, UK (for Whitby jet three stone bracelet 013CBR)

'I recently received my goods from you and I am so delighted I'd like to place another order.'

- Lorna, Bournemouth, UK (for Whitby jet brooch 026B, fancy brooch 029B and Whitby jet heavy oval cufflinks 006CC)

'I absolutely love my pendant... And will definitely be a returning customer in the future! Thanks again...'

- Emily, Leeds, UK (for Whitby jet triangle pendant 001ABP)

 'Well that is extremely positive, fantastic or whatever word I can find to indicate how important you take customer service. I won't hesitate to look and buy from you in future.'

-Graeme, Cambridge, UK (for Whitby jet teardrop pendant 023P)

'Thank you so so much for the ring I ordered on Sunday. It came today for my daughters 16th birthday and it is beautiful. Thank you.'

- Sarah, Bradford, UK (for Whitby jet oval ring 033JR)

 'Can I say my wife and I are so impressed with the Aurora jet heart you sent the delivery was so quick and everything was as promised in your description.We will pass on your good company to all our friends.'

- David, Manchester, UK (for carved Whitby jet heart pendant 066R)

 'Just to say a big thank you for my pendant and earrings. A beautiful set. Thank you again.'

- Madalyn, Oswestry, UK (for Whitby jet and silver teardrop pendant 023P and ships wheel ear studs 032E)

'I have received the ring today and I love it. Again thank you for your help.'

- Blake, Hucknall, UK (for Whitby jet oblong gents signet ring, 010JR)

'Many thanks, earrings arrived and are lovely.'

- Cathy, Rugby, UK (for Whitby jet and silver round rope edge ear studs, 139E)

'Just to let you know my Celtic cross pendant arrived today and it is stunning! It's a Christmas present for my wife and she will love it - thanks very much.'

- Michael, Ilkley, UK (for Whitby jet and silver Celtic cross pendant, 001CP)

'Both my wife and I are delighted with the high quality of the bracelet and are sure that it will be well received at Christmas.'

- Tony, New South Wales, Australia (for Whitby jet and silver six stone Celtic bracelet, 012CBR)

‘Your parcel arrived safely today and thank you. It is a gift for my granddaughter and looks lovely. Thank you.’

- Elizabeth, New South Wales, Australia (for Whitby jet and silver plain pendant 023P)

 ‘The pendant was a gift for my wife who really loved it.’

- Mark, Bedford, UK (for large Whitby jet freeform pendant)

 ‘I ordered this silver and whitby jet pendant for a close friend (70th birthday gift) and was delighted when it arrived. The website photograph did not do it justice, it is so beautiful. The pendant was delivered really quickly too and the customer service from Whitby Jet staff was extremely efficient.’

-Gill, (for Whitby jet and silver classic plain oval pendant 001P)

 ‘This is a really lovely necklace; the quality is exceptional and though it looks nice in the picture it's even nicer in reality.’

-Kate, (for Whitby jet and silver pendant 007P)

 ‘Looks really nice bought for granddaughters birthday as she has a tortoise and loves whitby jet’

 - Anon, (for Whitby jet and silver tortoise ear studs 152E)

 'The necklace I bought was for a 50th birthday present. My friend was really happy, the quality was so good it is a lovely item of jewellery. Thank you.'

- Mel, (for Whitby jet freeform pendant)

'I am very pleased with my recent purchase of a jet and silver pendant. The size of the pendant and the length of chain were as expected from the details on the website. Delivery was prompt and the presentation was good. Good value for money! I would recommend your company for items of this nature.'

- Sue, (for Whitby jet and silver short solid ingot pendant 190P)

'I loved the pendant... It was for my mothers 90th. birthday present and she's thrilled with it. The finish and high gloss of the jet is really unique and the silver setting and chain compliments the stone. Great idea and great product! Many thanks.'

- Adela, (for large Whitby jet freeform pendant)

'Lovely earrings, I bought these to go with a whitby jet pendant and they match perfectly.. High quality as always.'

- Janet, (for Whitby jet and silver kite earrings 025E)

'This pendant is to replace one I bought 3 years ago that my wife lost she was very pleased you could replace it. With Thanks.'

- Alan (for Whitby jet and silver offset pendant 192P)

'Very pleased with purchase, they are presents. Arrived quickly & well packed.'

- Janette (for Whitby jet and silver star pendant S002 and Whitby jet and silver plain round pendant 012P)