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Customer Reviews

Here are some comments and reviews we have received from our customers...

'I have received my earrings and I am very pleased with them. Thank you.'

- Marion, Ipswich, UK (for Whitby Jet round stud earrings 071E)

'I just wanted to let you know that the necklace arrived safe and it is absolutely stunning. It is a birthday gift for my mother who has fallen in love with Whitby (so the perfect gift for her). I love it so much I may order one for myself!'

- Sarah, Cornwall, UK (for Whitby Jet Celtic Heart Pendant 445P)

'The earrings have arrived at 1130hrs. Thank you for an excellent service.'

-Lesley, Wigan, UK (for 057E, Whitby Jet Round Stud Earrings)

'The earrings have just arrived and they look fantastic. We have no idea which is the original one. She says they are even better than she remembers as she hasn't worn them for at least a couple of years. Thank you so much for your wonderful service and such a reasonable price'

- David, Wakefield, UK (for the replacement of a lost earring)

'I have just received this order and it is absolutely fabulous...thank you so much for the time and care you have put into this.'

- Sharon, Durham, UK (for 004TJ, Whitby Jet and Turquoise Celtic Bracelet)

'Thank you for the very quick delivery of the tie bar I ordered. I am very pleased with it and the information on Whitby Jet makes it perfect for someone who is not from our area.'

- Julie, Hull, UK (for 010TS, Whitby Jet Tie Slide)

'Just a note to say that our Jet and Pendant arrived safely today. They are beautiful and thanks for the Label and the advice on how to care for my Pendant.'

- Michele, Sale, UK (for 023P Whitby Jet Teardrop pendant and 021J Whitby Jet polished specimen)

'very pleased to let you know the pendant arrived on is a perfect match for the earrings.....Thank you for such prompt service.'

- Dorothy, New South Wales, Australia (for 036JD, Long Whitby Jet Drop Pendant)

'I would like to thank you for your beautiful jewellery I ordered the other day and for the excellent service you delivered. Great Job!'

- Anna, London (for 402P, Large Oval Whitby Jet Rope and Bead Pendant and 031CS, Medium Oval Rope Edge Whitby Jet Stud Earrings)

 'I am really delighted with my Whitbyjet pendant. I bought earings from you some time ago and will now be able to wear the set together. One very satisfied customer.'

- Jennifer, Gloucestershire (for 276P, Celtic Oval Stone Whitby Jet Pendant)

'Many thanks, cufflinks have arrived! I am delighted with them and thank you for your excellent customer service.  I will definitely recommend you to my friends.'

- Julie, Leeds (for 144C, Whitby Jet Oval Cufflinks)

'Just to let you know that the ring arrived on Friday.  It is a perfect fit and I'm really pleased with it!  The design and finish are beautiful.'

- Louise, York (for 022JR, Whitby Jet Flower Ring)

'Just received my jet bracelet, really beautiful. Thank You'

- Glenys, York (for Whitby jet heavy oval bracelet 001ABB)

'Many thanks for the bangle which I received today. It is lovely and compliments the Whitby jet ring, Whitby jet earrings and Whitby jet pendant which I have had bought for me in the past. ( the only jewellery I wear is Whitby jet!) I am very pleased with my bangle and would not hesitate to use your business again. Keep up the good work - you have made one person happy. Thank you to you and your staff'

- Doreen, Kent (for Celtic Whitby jet bangle 019CBR)

 'Just to let you know that the baton pendant on the gold chain has just arrived safely. It matches the earrings my wife has had for many years and she is thrilled. Thank you so much'

 - Peter, Dukinfield (for 9ct gold Whitby jet drop pendant)

'My wife and I are delighted with your service and with the excellent quality of the product.     It has been a pleasure to revisit your shop and to remind ourselves of this singular Whitby delight. Your jewelry photographs are crisp, clear and unambiguous, leaving no doubt to their beauty, the packaging is safe, and the gift box presentation is most appealing. We will certainly shop with you again, should we find another occasion (excuse) to do so.'

- Jonathan, Ontario, Canada (for Whitby Jet freeform pendant 054R and Celtic Whitby Jet Pendant 051CP)

'Good morning just received jet heart necklace. Thank you it's beautiful will be looking for earrings to match. Kind regards'

- Sandra, Driffield, UK (winner of January 2017 Facebook competition)

'Thanks again, and all of the items I have received so far have been lovely so will no doubt be ordering more from you in future.'

- Carolyne, London, UK (for Whitby Jet round Celtic earrings 301E, Celtic Whitby Jet earrings 061CE, Whitby Jet teardrop earrings 062CE, Whitby Jet drop earrings 305E)

' Thank you for your excellent customer service'

- Martin, Reading, UK (for Whitby Jet penguin pendant 148P and Whitby Jet dragonfly brooch 022B)

 'Thankyou for the prompt delivery of my order. In February I bought a pair of gold earstuds  and wanted a matching pendant... your teardrop pendant matches perfectly.Thanks again'

- John, Bristol, UK (for Whitby Jet and 9ct gold teardrop pendant 010NG)   

'Order was delivered today. Thank you for an excellent service'

- Michael, Leominster, UK (for 9ct gold and Whitby Jet cabochon pendant 009NG)

'my earrings have just them. Regards'

- Dorothy, Glenfield, Australia (for long Whitby Jet drop earrings 004JD)

"I was so impressed with the excellent customer service I received from Abbey Jet! I received prompt email confirmations of my order along with shipping information, and received my order the very next day! I will definitely return to Abbey Jet for all of my future jet jewellery needs! Thanks again for a quick and painless shopping experience!  The jewellery is beautiful and arrived in a very elegant case.  I'm extremely satisfied with this company's excellent customer service!  Top notch!"

  - Carmen, holidaying in Saltburn, UK (for Whitby Jet rope edge oval pendant 048P)

'I have just taken delivery of the beautiful wishbone bracelet. I just love it, thank you, I'm sure my Goddaughter will love it too. I can't wait to give it to her on her special birthday. Many thanks for all your help.'

Rachel, Goole, UK (for Whitby Jet wishbone bracelet 017CBR)

 'The pendant was received safely on Wed 19th & I am delighted with it.Thank you for the prompt service.'

 - Rosemary, Nairn, Scotland (for Round Whitby jet pendant 080CP)
'The pendants arrived today and I'm really pleased with them so thank you very much. They are both presents and I chose your business because you are actually in Whitby and I thought your website was really good, informative and good photos of the jewellery.'

- David, Billingham, UK (for Whitby jet rope edge oval pendant 048P and Whitby jet short solid ingot pendant 190P)

 'Bracelet arrived today. It is beautiful, very delicate which I love.'

- Patrica, Hull, UK (for Whitby jet three stone bracelet 013CBR)

'I recently received my goods from you and I am so delighted I'd like to place another order.'

- Lorna, Bournemouth, UK (for Whitby jet brooch 026B, fancy brooch 029B and Whitby jet heavy oval cufflinks 006CC)

'I absolutely love my pendant... And will definitely be a returning customer in the future! Thanks again...'

- Emily, Leeds, UK (for Whitby jet triangle pendant 001ABP)

 'Well that is extremely positive, fantastic or whatever word I can find to indicate how important you take customer service. I won't hesitate to look and buy from you in future.'

-Graeme, Cambridge, UK (for Whitby jet teardrop pendant 023P)

'Thank you so so much for the ring I ordered on Sunday. It came today for my daughters 16th birthday and it is beautiful. Thank you.'

- Sarah, Bradford, UK (for Whitby jet oval ring 033JR)

 'Can I say my wife and I are so impressed with the Abby jet heart you sent the delivery was so quick and everything was as promised in your description.We will pass on your good company to all our friends.'

- David, Manchester, UK (for carved Whitby jet heart pendant 066R)

 'Just to say a big thank you for my pendant and earrings. A beautiful set. Thank you again.'

- Madalyn, Oswestry, UK (for Whitby jet and silver teardrop pendant 023P and ships wheel ear studs 032E)

'I have received the ring today and I love it. Again thank you for your help.'

- Blake, Hucknall, UK (for Whitby jet oblong gents signet ring, 010JR)

'Many thanks, earrings arrived and are lovely.'

- Cathy, Rugby, UK (for Whitby jet and silver round rope edge ear studs, 139E)

'Just to let you know my Celtic cross pendant arrived today and it is stunning! It's a Christmas present for my wife and she will love it - thanks very much.'

- Michael, Ilkley, UK (for Whitby jet and silver Celtic cross pendant, 001CP)

'Both my wife and I are delighted with the high quality of the bracelet and are sure that it will be well received at Christmas.'

- Tony, New South Wales, Australia (for Whitby jet and silver six stone Celtic bracelet, 012CBR)

‘Your parcel arrived safely today and thank you. It is a gift for my granddaughter and looks lovely. Thank you.’

- Elizabeth, New South Wales, Australia (for Whitby jet and silver plain pendant 023P)

 ‘The pendant was a gift for my wife who really loved it.’

- Mark, Bedford, UK (for large Whitby jet freeform pendant)

 ‘I ordered this silver and whitby jet pendant for a close friend (70th birthday gift) and was delighted when it arrived. The website photograph did not do it justice, it is so beautiful. The pendant was delivered really quickly too and the customer service from Whitby Jet staff was extremely efficient.’

-Gill, (for Whitby jet and silver classic plain oval pendant 001P)

 ‘This is a really lovely necklace; the quality is exceptional and though it looks nice in the picture it's even nicer in reality.’

-Kate, (for Whitby jet and silver pendant 007P)

 ‘Looks really nice bought for granddaughters birthday as she has a tortoise and loves whitby jet’

 - Anon, (for Whitby jet and silver tortoise ear studs 152E)

 'The necklace I bought was for a 50th birthday present. My friend was really happy, the quality was so good it is a lovely item of jewellery. Thank you.'

- Mel, (for Whitby jet freeform pendant)

'I am very pleased with my recent purchase of a jet and silver pendant. The size of the pendant and the length of chain were as expected from the details on the website. Delivery was prompt and the presentation was good. Good value for money! I would recommend your company for items of this nature.'

- Sue, (for Whitby jet and silver short solid ingot pendant 190P)

'I loved the pendant... It was for my mothers 90th. birthday present and she's thrilled with it. The finish and high gloss of the jet is really unique and the silver setting and chain compliments the stone. Great idea and great product! Many thanks.'

- Adela, (for large Whitby jet freeform pendant)

'Lovely earrings, I bought these to go with a whitby jet pendant and they match perfectly.. High quality as always.'

- Janet, (for Whitby jet and silver kite earrings 025E)

'This pendant is to replace one I bought 3 years ago that my wife lost she was very pleased you could replace it. With Thanks.'

- Alan (for Whitby jet and silver offset pendant 192P)

'Very pleased with purchase, they are presents. Arrived quickly & well packed.'

- Janette (for Whitby jet and silver star pendant S002 and Whitby jet and silver plain round pendant 012P)